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Billing & Payment Information At Missouri American Water, providing you with the best customer service possible is our priority. We offer the following payment methods: Pay by Mail
Use the convenient return envelope provided to you with your bill. Detach and enclose the bill stub with your check or money order. Do not send cash. Or, you can mail your payment to:
Missouri American Water
PO Box 94551
Palatine, IL 60094-4551 Automatic Payment
Sign up for Automatic Payment, and your bill will be paid on time, every time, directly from your checking or savings account on the date it is due.
Download the Automatic Payment Form for complete instructions. Online Bill Pay
You can use your Visa or MasterCard credit or debit cards to pay your bill online. For more information, visit: www.paymybill.com Pay by Phone
If you do not have questions about your bill, you can pay-by-phone using your Visa or MasterCard by calling 1.866.271.5522. There is a small fee for this service. Be sure to have your 10-digit account number handy. This is located on the upper right corner of your current bill. Pay at at local payment location
Convenient, authorized locations across the state will accept your payment. Please note these locations DO NOT accept payments by mail. Missouri American Water customers can now make their bill payments - including late payments - at Schnucks grocery stores. If you want to make your payment in person - your local Schnucks stores (except those in Columbia and Cape Girardeau) will accept your payment. Location | Phone | Hours | Fees |
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Ballwin | Seema Enterprises
14238 Manchester Rd
Ballwin, MO 63011 | 314-423-9990 | Mon-Sat 10am-5pm cash or check | | Brunswick | Brunswick City Hall
115 West Broadway
Brunswick, MO 65236 | 660-548-3028 | 8:30-4:30 | | Jefferson City | Convenient Food Mart
701 Eastland Drive
Jefferson City, MO 65101 | 573-635-8834 | Mon-Fri 5:30am-12am, Sat 6am-12am, Sun 6am-11pm | | Convenient Food Mart
426 Brooks Street
Jefferson City, MO 65109 | 573-635-0335 | Mon-Fri 5:30am-12am, Sat 6am-12am, Sun 6am-11pm | | Convenient Food Mart
3714 West Truman
Jefferson City, MO 65109 | 573-893-3278 | Mon-Fri 5:30am-12am, Sat 6am-12am, Sun 6am-11pm | | Schnuck's
1801Missouri Blvd.
Jefferson City, MO 65109 | | Mon-Fri 6:00am-12am | | Joplin | Ampride DBA Hall's Food Mart
703 W. 7th Street
Joplin, MO 64801 | 417-782-6002 | Mon-Fri 9am-6pm | No Fee | Price Cutter
1850 South Maiden Lane
Joplin, MO 64801 | 417-626-0850 | Mon-Sat 9am-7pm, Sun 12-7pm, cash or check | | Kansas City | Price Rite
6400 Northwest Waukomis Dr
Kansas City, MO 64151 | 816-741-6403 | Mon-Fri 7am-9pm, Sun 8am-9pm | | Mexico | Darby's Country Mart
500 W Jackson
Mexico, MO 65265 | 573-581-2717 | | | Hickman's IGA Food Center
1834 East Liberty St
Mexico, MO 65265 | 573-581-7627 | Send payments to another location; allow an extra day | | Hickman's IGA Food Center
54 South
Mexico, MO 65265 | 573-581-5520 | | | Parkville | Parkville City Hall
1201 East Street
Parkville, MO 64152 | 816-741-7676 | 8am-4:30pm weekdays; drop box also | | Platte Valley Rental and Supply
6304 Northwest Bell Rd.
Parkville, MO 64152 | 816-741-4900 | Mon-Sat 7am-6pm, Sun 10am-5pm | | St. Charles | Heartland Bank
5991 Highway 94
St. Charles, MO 63304 | 636-949-1100 | Mon-Thur 9am-5pm, Fri 9am-6pm, Sat 9am-noon | | Midtowne IGA
317 Hawthorne
St. Charles, MO 63301 | 636-946-3898 | 6:30am-7pm 7 days a week | | St. Joseph | Hy Vee
201 North Belt Highway
St. Joseph, MO 64506 | 816-232-9750 | 7am-10pm daily | | Kovacs Super Foods
7014 King Hill Ave
St. Joseph, MO 64504 | 816-238-2007 | Mon-Sat 7am-9:30pm, Sun 7am-9pm cash or check | | Kovacs Super Foods
22nd and Frederick
St. Joseph, MO 64506 | 816-364-2439 | Mon-Sat 7am-9:30pm, Sun 7am-9pm cash or check | | Missouri American Water
3901 Beck Road Suite B
St. Joseph, MO 64506 | 816-233-4000 | | | Speedy's Convenience Store
1525 St. Joseph Ave.
St. Joseph, MO 64505 | 816-279-1141 | | | Speedy's Convenience Store
1704 Mitchell Ave
St. Joseph, MO 64507 | 816-233-0318 | | | Speedy's Convenience Store
2420 Frederick Ave.
St. Joseph, MO 64506 | 816-232-1551 | | | Speedy's Convenience Store
4001 Frederick Ave.
St. Joseph, MO 64506 | 816-364-1751 | | | Speedy's Convenience Store
1011 S Belt Hwy.
St. Joseph, MO 64507 | 816-364-5773 | | | Speedy's Convenience Store #6
1310 Riverside
St. Joseph, MO 64507 | 816-364-5773 | | | Speedy's Convenience Store #7
2221 N. Belt Highway
St. Joseph, MO 64506 | 816-671-9491 | | | St. Louis | Garner's Market
4301 Siebert Avenue
St. Louis, MO 63123 | 314-638-8863 | Mon-Thur 8-8, Fri 7-9, Sat 8-8, Sun 9-6, Cash Only | $0.75 | Missouri American Water Co
727 Craig Rd.
St. Louis, MO 63141 | 314-991-3404 | 8am-5pm M-F, Excluding Holidays, this is the main office for Missouri American. All payment types accepted, due, past due and reconnects. | | Various Schnucks markets / Grocery Stores throughout St. Louis | | Most stores are open 7 am - 10 pm. Many are open 24 hours. | $.50 - $1.00 | Valley Park | The Corner Market #40
700 Saint Louis Ave
Valley Park, MO 63088 | 636-225-4564 | Mon-Fri 6am-10pm, Sat 10am-5pm Cash Only, current and past due bills accepted | | Warrensburg | Bi-Lo Market
410 East Young St.
Warrensburg, MO 64093 | 660-429-1188 | 7am-8:30pm every day, cash or check, will take all payments as long as customer has account number and amount to pay |
H20 Help to Others Program
H2O Help to Others is an emergency assistance program created by Missouri American Water and Missouri's Community Action Agencies. The program helps provide supplemental funding to Missouri American Water customers who would otherwise have trouble paying their bills. H2O Help to Others is supported by customers' voluntary donations and contributions from Missouri American Water. The Community Action Agencies' trained caseworkers determine the needs of families and individuals, who must be Missouri American Water customers. Who qualifies for H2O Help to Others Program assistance?
Any individual or family whose water service is being provided by Missouri American Water and who is in danger of losing their primary source of water and meets the "basic needs" criteria as set by Community Action Agency caseworkers. How do I apply for H2O Help to Others Program assistance?
Call the Missouri American Water Customer Service Center toll-free at 1.866.430.0820. Or, you may contact the Community Action Agency in your area: Central Missouri Community Action
Audrain County - 573.582.7864
Cole County - 573.635.4480
Community Action Agency of St. Louis County
314.863.0015 Community Action Partnership of St. Joseph
Buchanan County - 816.233.8281
Economic Security Corporation of the Southwest Area
Jasper and Newton counties - 417.781.0352
Jefferson-Franklin County Action Corporation
636.789.2686 Missouri Valley Community Action
Chariton County - 660.548.3155
Johnson County - 660.747.2245
Northeast Community Action Corporation
St. Charles County - 636.272.3477
Warren County - 636.456.8191
United Services Community Action Agency
Platte County - 816.858.5153 |
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